Important Office Policies

 
Confidentiality:  Your privacy is of utmost importance to us.  Your sessions and personal files are completely confidential due to Federal HIPPA regulations.  With your written permission, we are willing to share our findings and your progress with other therapists or your doctor.

Cancellation Policy:  Missed appointments that you have not cancelled at least 24 hours in advance prevent others from using the slot.  To avoid paying the fee for a missed appointment, please make any necessary changes or cancellations at least 24 hours in advance so that I may have the opportunity to schedule another client for that time slot.  The fee is the cost of the session your booked.
 
Gift Certificates:  Always available and always the perfect gift! Please call ahead so we can have it ready for pick up.
 
Office Space:  Please be aware that there are several therapists that share the office.  You are welcome to arrive early for your appointment and enjoy our little outdoor oasis, or come in and make a cup of tea and relax in our reception area. Please be respectful and quiet.  And, please no cell phone use in the main reception area.  Thank you!  And we look forward to your next visit!
 
Late Policy:  Clients who arrive late for their scheduled appointment will be charged the full fee and the appointment will still end at the scheduled time for that session.  Please be respectful of my time and yours.